We’ve had such a positive experience working with Sam to manage the day-to-day communication and bookings for our Airbnb. Sam is professional, reliable, and always friendly when dealing with guests, which has made hosting so much less stressful for us as owners. The response time is excellent, bookings are handled smoothly, and guests consistently comment on how helpful and welcoming the communication has been. It’s reassuring knowing everything is being taken care of so efficiently and with genuine care. We truly appreciate the attention to detail and the effort Sam puts into ensuring both we and our guests have a great experience. We would highly recommend Sam to anyone looking for trustworthy and personable Airbnb management support.

Sam has been absolutely fantastic to work with. She manages our Airbnb apartment with professionalism, care, and great attention to detail. Communication has always been excellent, and she goes above and beyond to make sure both we and our guests are looked after. Since working with her, the entire process has felt smooth and stress-free, and it’s clear she genuinely cares about delivering a high standard of service. We would highly recommend Sam to anyone looking for a reliable, organised, and dedicated Airbnb manager.

Sam has managed my property for 3 years and the reviews say it best: “Sam is a very kind and thoughtful host; her communication was flawless.” — Keitumetse “Sam went out of her way to check in on us every week.” — Julia “Sam is a genius, she never missed an opportunity to give us the best options.” — Bhawna What you get with Sam is what bigger agencies can’t replicate: a real person who knows your property and your guests, making decisions in minutes, not days. That’s the difference between fleet management and actual hospitality.

Working with Sam and her team has been a great experience thus far. Their professionalism, responsiveness, and commitment to maintaining a high standard for our property have no doubt been the primary drivers behind the wonderful reviews and feedback we receive from our guests. We can wholeheartedly recommend Projoy Stays to anyone looking for a reliable team to look after their Airbnb property.

I highly recommend Projoy Stays. They’re genuinely reliable, everything runs smoothly behind the scenes and whenever anything comes up, they’re quick to respond and handle it professionally. Their communication is clear and time-efficient, so I never feel stuck waiting on updates. Overall, it’s taken a lot of stress out of hosting while keeping my property well taken care of. Thank you Sam and her team! Carina I’ve had a great experience working with Pro Joy Stays to manage my Airbnb. The team is professional, reliable, and genuinely care about both the hosts and guests having a great experience. Sam the main host and owner of the company is wonderful and so pleasant to deal with, she is not only a great communicator but offers a lot of support and help with any issues or problems that come along with the property. Vanessa is also wonderful and is Sam's right hand Lady, anything Sam isn't able to do at the time, Vanessa is on it!! She handles alot and she does it in her stride! I feel that my Airbnb is in the best hands, I don't stress about anything when I've got sam and Vanessa handling it all. I trust them with everything! Special mention as well to Tete and the rest of the cleaning team, who consistently do an amazing job keeping the property spotless and guest-ready at all times. Their hard work and dedication really show in the quality of service provided. I am always impressed with the attention to detail and extra care by the whole team! I highly recommend Pro Joy Stays to anyone looking for a trustworthy and efficient Airbnb management company. It’s been a pleasure working with such a dedicated team.

Sam hosted my Airbnb and did an absolutely exceptional job. Her attention to detail is outstanding. She consistently went above and beyond to ensure every guest had a seamless and memorable experience. The results speak for themselves. There were consistent 5-star reviews, with so many guests specifically commenting on Sam’s incredible service, hospitality and communication rather than just the house itself. I would highly recommend Sam to anyone looking for someone reliable, professional, proactive and genuinely passionate about creating an exceptional guest experience.

I am the owner of the Air B and B – The Peacock Palace , and Samantha has been my manager, host, and support for the full management of the establishment for 2 years. She and her team are extraordinarily competent, reliable, and warm and engaging. Sam’s service is impeccable, and her administration of my B and B is commendable. Feedback from guests have giver personally 5-star ratings, and ,many have returned because of her kindness, and her unique and personal touch to service delivery. Where she sees service as a solution, and not a hindrance. Her timeous responses, and catering for clients’ needs are exceptional and on all occasions when she was needed her response was quick efficient and executed . She has initiative, creativity, as well as knowing what her market enjoys, with respect to cleanliness, fresh look, views to wonder at, and a team who partners her with fluid ease. Sam is simply the best

I am pleased to highly recommend Projoy Stays and their owner, Sam, for short-term rental property management services. Projoy Stays manages every aspect of our short-term rental business, including guest communication, check-ins and check-outs, calendar management, reservations and cancellations, cleaning coordination, linen changes, restocking cleaning supplies, and handling special guest requests. Their comprehensive service allows property owners to relax, knowing that their property is being professionally managed and that guests are receiving exceptional care. Sam and her team communicate exceptionally well and are always proactive in addressing any issues that arise. Their attention to detail, professionalism, and commitment to guest satisfaction have had a significant positive impact on our property's performance. Thanks to their excellent management, our property achieved Airbnb Superhost status in less than a year. We have consistently received 5-star guest reviews, and any problems have always been resolved quickly and efficiently. I can confidently recommend Projoy Stays to any property owner seeking a reliable, professional, and trustworthy partner to manage their short-term rental property.